Back to top

General conditions and data protection

The company's contact details:

Name: Gilles Meyer
Phone Number: +41 61 205 00 40
E-mail: info@museumspass.com
Company name: Association Museums-PASS-Musées

The contact details of the data protection officer:

Name: Gilles Meyer
Phone Number: +41 61 205 00 40
E-mail: info@museumspass.com
Company name: Association Museums-PASS-Musées

 

Data protection declaration

As a user of our website, you will receive all necessary information in this data protection declaration about how, to what extent and for what purpose we or third party providers collect data from you and use it. Your We are particularly committed to the confidentiality of your personal data and therefore work strictly within the limits set by law. We will also only pass this data on to third parties with your express consent. We ensure a high level of security for particularly confidential data such as in payment transactions or with regard to your inquiries to us by using SSL encryption. At this point, however, we would like to point out the general dangers of Internet use over which we have no control. Especially in e-mail traffic, your data is not secure without further precautions and may be collected by third parties.

Information, deletion, blocking

You will receive information at any time and free of charge about the personal data we have stored about you as well as about the origin, the recipient and the purpose of data collection and data processing. You also have the right to request the correction, blocking or deletion of your data. This does not apply to data which is kept due to legal regulations or which is required for proper business transactions. Data is stored in a lock file for control purposes so that data can be locked at any time. If data are not collected by a legal archiving obligation, we delete your data at your request. If the archiving obligation applies, we block your data. For all questions and concerns regarding the correction, blocking or deletion of personal data, please contact our data protection officer under the contact data in this data protection declaration or at the address stated in the imprint.

Your rights

You can request information about your data that has been saved by us anytime. Please send a written information request by registered letter to the address mentioned above. Please also send a proof of identity to the address mentioned above.

You have the possibility to claim the deletion or correction of your data anytime. Naturally you are entitled to revoke your consent for personal data to be used or processed, with effect from that date anytime.

Cookies

We use cookies on our website. These small text files are stored on your PC from our server. They support the presentation of our website and help you to move around our website. Cookies collect data about your IP address, your browser, your operating system and your Internet connection. We do not link this information to personal data and do not pass it on to third parties. Under no circumstances are cookies used by us to bring malware or spyware to your computer. You can also use our website without the use of cookies, which may limit some representations and functions of our offer. If you wish to deactivate cookies, you can do so using the special settings of your browser. Please use its help function to make the appropriate changes. You can manage online ad cookies via the following links: for the USA or for Europe.

Provision of chargeable services

If you wish to use the paid services offered on our website, we may need to collect additional data from you for billing purposes and for security reasons. Your name, a valid e-mail address and, if applicable, your address and telephone number as well as further information, depending on the individual case, are regularly requested here. This may also include content that allows us to verify the information provided, such as your ownership of the email address provided. For legal reasons, we must ensure that you actually wish to receive the services offered, and we will arrange the service for you. We work in payment transactions to secure your data with the SSL encryption standard, recognisable by the browser line "https://".

Collection of access data

The delivery and presentation of the contents via our website technically requires the collection of certain data. When you access our website, these so-called server log files are recorded by us or the provider of the web space. These log files do not allow any conclusions to you and your person. The relevant information consists of the name of the website, the file, the current date, the data volume, the web browser and its version, the operating system used, the domain name of your Internet provider, the referrer URL as the page from which you switched to our site, and the corresponding IP address. We use this data for the presentation and delivery of our contents as well as for statistical purposes. The information supports the provision and continuous improvement of our offer. We also reserve the right to subsequently check the data mentioned if there is suspicion of illegal use of our offer.

Third-party content and services

The offer on our website may also include content, services and performances of other providers that supplement our offer. Examples of such offers are maps from Google Maps, YouTube videos or graphics from third parties. Calling these services from a third party regularly requires the transmission of your IP address. This enables these providers to perceive your user IP address and to store it. We make every effort to include only those third party providers who use IP addresses solely for the delivery of the content. However, we have no influence on which third party provider may store the IP address. This storage can be used for statistical purposes, for example. Should we become aware of storage processes by third parties, we will immediately inform our users of this fact. In this context, please also note the special data protection declarations for individual third-party providers and service providers whose services we use on our website. You will also find them in this data protection declaration.

Newsletter

You can register on our website to receive our newsletter. We need your e-mail address for this. In addition, we must check whether you are actually the owner of the e-mail address provided and would like to receive the newsletter, taking into account the relevant legal regulations. We therefore collect information that makes such a check possible. The data collected in this context are used to send and receive the newsletter. They have no other purpose and will not be passed on to third parties. Apart from the information required for sending the newsletter, no other data is collected from our site. As the sending and receiving of the newsletter is dependent on your consent, you can revoke this consent to the collection and storage of your data at any time without giving reasons. Please use the "Unsubscribe-Link", which is provided in the newsletter.

Personal Information

We take the protection of your personal data seriously and strictly adhere to the relevant legal regulations and this data protection declaration when collecting and processing personal data. If the purpose of data collection ceases to apply or if the end of the legal storage period has been reached, the data collected will be blocked or deleted. Our website can be used regularly without passing on personal data. If we collect personal data - such as your name, address or e-mail address - this data collection is voluntary. This data will not be disclosed to third parties without your express consent. Please note that data on the Internet is generally not always transmitted securely. Especially in e-mail traffic, data exchange protection cannot be guaranteed.

Server Logfiles

The server log files are anonymous data that are collected when you access our website. This information does not allow any personal conclusions to be drawn about you, but for technical reasons it is indispensable for the delivery and presentation of our contents. Furthermore you serve our statistics and the constant optimization of our contents. Typical log files are the date and time of access, the amount of data, the browser used for access and its version, the operating system used, the domain name of the provider commissioned by you, the page from which you came to our offer (referrer URL) and your IP address. Logfiles also allow a precise check in case of suspicion of illegal use of our website.

Contradiction advertising e-mails

In the context of the legal imprint obligation we must publish our contact data. These are partially used by third parties to send unwanted advertising and information. We hereby object to any sending of advertising material of any kind not expressly authorized by us. We also expressly reserve the right to take legal action against the unwanted and unsolicited sending of advertising material. This applies in particular to so-called spam e-mails, spam letters and spam faxes. We point out that the unauthorized transmission of advertising material may affect competition law, civil law and criminal law. Spam emails and spam faxes in particular can lead to high claims for damages if they disrupt business operations due to overcrowding of mailboxes or fax machines.

Encrypted payment transactions

We secure your data in payment transactions. Therefore, for security reasons and to protect your confidential and personal contents, our site uses SSL encryption during the transmission of payment transactions. You can determine whether SSL encryption is enabled or not. You can recognize the use of encryption by the address line of your browser. Data transmission is only encrypted if the regular display changes from "http://" to "https://". The browser line "https://" indicates the use of SSL encryption, payment transactions are now encrypted. Activating SSL encryption makes it impossible for third parties to read your confidential data. Therefore, only transfer your data when SSL encryption is activated.

Facebook plugin

You can find plugins of the social network Facebook on our website. Its provider is Facebook Inc, based in the USA, California 94025, 1 Hacker Way, Menlo Park. The Facebook logo or the "Like" button on our site identifies the Facebook plugins. See also the overview of the Facebook plugins. When you visit our website, we use the plugin to establish a direct connection to the Facebook server. You are then switched there via your browser. For Facebook, this means that you have visited our website with your IP address. With a click on the Facebook "Like-Button" you link contents of our website with your profile on Facebook. Facebook will associate your visit to our site with your account. We have no knowledge of what content is transmitted to Facebook and how Facebook uses it. For more information on data collection and use, please see the Facebook Privacy Policy. You can prevent your visit to our site from being associated with your Facebook profile by simply logging out of your Facebook account beforehand.

Use of Google Analytics

We use the web analysis service Google Analytics from Google Inc. on our website, which uses cookies. These are text files that allow an analysis of your user behaviour in relation to our website by saving them on your PC. The cookies generate information that is transmitted to a Google server. These servers are usually located in the USA, but follow agreements to use the European Economic Area and shorten your IP address before transmission to the United States. Only in exceptional cases will the IP address be shortened only after transmission to the USA. Google evaluates the transmitted information and provides further services for us website operators in this context. The IP address determined is not merged with other Google services. By changing your browser settings, you can prevent cookies from being stored on your computer. However, this may result in display and functional restrictions when using our website. A browser plug-in also prevents the collection and use of data generated by cookies. You can download it from the following link. Learn more about Google and Google Analytics' privacy policy here or there.

Google Maps Plugin

We use a plugin of the internet service Google Maps on our website. Google Maps is operated by Google Inc. located in the USA, CA 94043, 1600 Amphitheatre Parkway, Mountain View. By using Google Maps on our website, information about the use of this website and your IP address is transmitted to a Google server in the USA and also stored on this server. We have no knowledge of the exact content of the data transmitted, nor of their use by Google. In this context, the company denies the connection of the data with information from other Google services and the collection of personal data. However, Google may transfer the information to third parties. If you disable Javascript in your browser, you prevent Google Maps from running. However, you will not be able to use the map display on our website. By using our website, you consent to the collection and processing of the information by Google Inc. For more information on the privacy policy and terms of use for Google Maps, please visit the following page.

Twitter plugin

We also use functions of the microblogging service Twitter on our website. Twitter is operated by Twitter Inc, a US company based in the USA, San Francisco, CA 94103, 1355 Market St, Suite 900, the main function of Twitter is the "tweet function". If you use these via our website, a link will be established with your Twitter account. Data may be exchanged with other users and data may be transmitted to Twitter. We receive no knowledge of the content of the data sent to Twitter, nor are we informed of its use. Find out more about these questions here. There you will find the detailed data protection statement of Twitter. Furthermore, the platform offers you the opportunity to design your own data protection settings here.